The 2026 eCommerce Salary Survey & Insights Report

The go-to report for eCommerce recruitment insights

Each year, thousands of eCommerce professionals download our salary survey report. It offers unique statistics from the eCommerce sector, with a particular focus on eCommerce recruitment and the trends shaping hiring decisions.

For hiring managers and eCommerce leaders, understanding what candidates truly value, from salary and flexibility to career progression and culture, can shape a recruitment strategy that attracts and retains the best talent. For industry professionals, up-to-date salary benchmarks can support negotiations for a pay rise or help inform your next career move.

These insights cannot be found anywhere else! The topics featured include…

• Salary benchmarking – the latest salary data for 2026 across eCommerce, Marketing, Digital, Analytics, Creative and more
• Salary changes – 69% received a pay rise in the last 12 months. How does your increase compare?
• The recruitment perspective – 58% of teams have grown in 2026. How are employers attracting and retaining talent in a more confident market?
• AI & technology – 81% are using ChatGPT and 54% use AI tools daily.
• How is AI reshaping eCommerce roles and what emerging jobs are on the rise?
• AI training & guidance – 62% have had no formal AI training. Is your company ahead or behind?
• Emerging roles – from Agentic AI Commerce to Retail Media Networks and Live Shopping, discover the brand-new roles shaping the industry
• Mental health & wellbeing – 66% report high or very high workloads. Are companies doing enough, and how is this impacting retention?
• Diversity & Inclusion – leadership representation remains the biggest gap at 62%. Are we making progress?
• Candidate priorities – salary still matters, but work-life balance (54%) and career progression (46%) are now non-negotiables
• Working models – 73% prefer hybrid working. Is your setup helping or hindering your talent strategy?

All of this and so much more is waiting in our annual report! Simply fill out the form for a free copy…happy reading!