CRM Manager - High-growth Subscription Brand 


£40,000 - £45,000


Permanent Post, Client Side, Mid Level

CRM Manager - D2C Subscription Scale-Up

London (Flexi working)

£40,000 - £45,000


We are excited to be working with a scaling D2C Subscription brand to help them find a CRM Manager. This role will suit a Senior CRM Executive who is looking to take a step up!

A unique brand that has been rapidly growing across the UK & Europe with lots of milestones been hit in the last 18 months and exciting growth plans in the pipeline including new product launches, international expansion & growing their team.


Great team culture – flat hierarchy, friendly & relaxed bunch of people who are passionate about the brand & its products, flexible working and Central London offices.


About the Role:

  • Own & drive the CRM strategy across email, SMS & push notifications to increase retention rates
  • Drive extra sales as they scale in the EU region – customer journey, website content etc.
  • End-to-end email campaigns including brief, segmentation, scheduling, testing and execution
  • Optimise website improvements to increase retention
  • Tracking & analysis of performance of campaigns and spotting opportunities for future activity
  • Reporting and presenting findings to the team on a weekly, monthly, quarterly basis


About You:

  • +2 years’ experience working in CRM/Email Marketing
  • Experience working for a high-growth D2C brand
  • Start-up/Scale-up experience is a huge bonus!
  • Comfortable making recommendations, a self-starter
  • Strong analytical background
  • Happy to be both strategic & executional 



  • Career Progression
  • Flexible working - office & WFH
  • Private medical insurance
  • Vitality health programme
  • Cashplan
  • Pension Scheme


Apply now or send your CV to

Hi I'm Laura McManus, I manage this role

Principal Consultant


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