Digital Trading Manager | Retail

Job ID: 37798

Digital Trading Manager | Retail
North London / Hertfordshire | Hybrid – 2 days in the office
£60-70k
This is a brilliant opportunity for an experienced Digital Trading Manager to take ownership of a high-volume retail website at an exciting point of change.
The business is investing in Ecommerce, strengthening the team and bringing in fresh ideas and new ways of working. You’ll have the autonomy to run the site commercially, influence what happens next and play an important role in improving digital performance.
Why this role is exciting

• Take ownership of a large, established Ecommerce site with significant commercial responsibility
• Join during a positive period of change and investment across digital
• Bring ideas, challenge existing thinking and influence how the site develops
• Work in a lean team where your decisions and contribution will be visible
• Manage and develop a junior team member
• Gain exposure to senior stakeholders across the wider business
• Join a warm, collaborative team led by an experienced and supportive Head of Ecommerce
• Step into a role with strong potential for future progression

What you’ll be doing

• Owning the day-to-day trading performance of the website
• Driving revenue, profit, conversion and average order value
• Identifying risks and opportunities within performance and acting on them quickly
• Using data and customer insight to shape trading decisions
• Managing the trading calendar, campaigns, promotions and product launches
• Improving onsite merchandising, navigation, taxonomy and product discovery
• Optimising the customer journey across desktop and mobile
• Using testing and insight to improve conversion and site performance
• Working closely with Buying, Merchandising, Marketing, Finance, UX and Tech
• Ensuring trading activity is aligned with stock availability and wider commercial priorities
• Managing critical paths and keeping delivery moving in a fast-paced retail environment
• Supporting and developing a junior member of the trading team

What we’re looking for

• Strong experience in Ecommerce trading, digital merchandising or online retail
• Someone already operating at Digital Trading Manager level rather than taking their first step into it
• A commercial, numbers-led mindset with experience driving online revenue
• Confidence owning and interpreting Ecommerce KPIs, including conversion, AOV and funnel performance
• Experience managing a sizeable, fast-moving retail website
• Strong knowledge of onsite merchandising and customer journey optimisation
• Experience using analytics, testing and CMS platforms
• The confidence to influence stakeholders, challenge decisions and recommend a clear course of action
• Experience managing or developing junior team members
• Someone organised, proactive and comfortable prioritising when there are multiple competing demands
• Experience across different retail categories would be valuable

This role would suit someone who wants more than simply maintaining a trading calendar. You’ll be trusted to own the site, understand the customer and help shape the next stage of Ecommerce growth.
If you’re an experienced digital trader looking for greater ownership, visibility and the opportunity to make an impact, I’d love to tell you more.
 

Recruitment Consultant: Jade Watson jade@cranberrypanda.co.uk