CRM & Social Executive – Luxury Retail
- £25,000 - £30,000 + benefits
- Permanent Post, Client Side, Middleweight
- Digital Marketing , CRM, Email Marketing
Are you looking for a role covering both email and social media campaigns, allowing you to be creative & have ownership? I’m looking for a CRM & Social Executive for a growing, luxury brand, based in central London.
About the Company...
Despite being a heritage brand, they are a fast paced, dynamic business who are not only investing in their digital offering, but also increasing their product range. It’s a super exciting time to join and be part of this journey. Very sociable team, lots of scope for growth and some fantastic benefits – they’re looking for some ambitious people to come onboard.
About the Role...
You’ll be joining a small but growing team and will take responsibility for engagement, retention and customer experience, with a focus on social media and email:
- Manage, plan and execute the social media strategy, inc; running & optimising YouTube
- Manage CRM programme inc; segmentation, personalisation, A/B testing and analysis/insights
- Manage automated email campaigns (welcome programme, abandon basket)
- Support on the customer retention strategy and improving LTV
- Content creation & coming up with creative ideas for content marketing
- Copywriting for landing pages, blog etc
This is a really fantastic role with a mix of creativity and analysis and requires someone who loves both of these areas. Other requirements:
- Strong digital background from a retail/ecommerce environment
- Proven track record in managing successful CRM campaigns
- Experience running social media channels
- Excellent copywriting skills
- Strong attention to detail is a must
- Experience with PPC & paid social would be amazing but not essential
- Staff discount
- Pension & Life Assurance
- 25 days holiday
- Perkbox: Access to hundreds of discounts including gym memberships, shopping, travel, cinema, restaurants and many more
- Chance to work in a growing, fast paced business