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CRM & Social Executive – Luxury Retail

  • 3142JW
  • £25,000 - £30,000 + benefits
  • London
  • Permanent Post, Client Side, Middleweight
  • Digital Marketing , CRM, Email Marketing

Are you looking for a role covering both email and social media campaigns, allowing you to be creative & have ownership? I’m looking for a CRM & Social Executive for a growing, luxury brand, based in central London.

About the Company...

Despite being a heritage brand, they are a fast paced, dynamic business who are not only investing in their digital offering, but also increasing their product range. It’s a super exciting time to join and be part of this journey. Very sociable team, lots of scope for growth and some fantastic benefits – they’re looking for some ambitious people to come onboard.

About the Role...

You’ll be joining a small but growing team and will take responsibility for engagement, retention and customer experience, with a focus on social media and email: 

  • Manage, plan and execute the social media strategy, inc; running & optimising YouTube
  • Manage CRM programme inc; segmentation, personalisation, A/B testing and analysis/insights 
  • Manage automated email campaigns (welcome programme, abandon basket) 
  • Support on the customer retention strategy and improving LTV
  • Content creation & coming up with creative ideas for content marketing
  • Copywriting for landing pages, blog etc

About You...

This is a really fantastic role with a mix of creativity and analysis and requires someone who loves both of these areas. Other requirements:

  • Strong digital background from a retail/ecommerce environment
  • Proven track record in managing successful CRM campaigns
  • Experience running social media channels
  • Excellent copywriting skills
  • Strong attention to detail is a must
  • Experience with PPC & paid social would be amazing but not essential

Beautiful Benefits...

  • Staff discount
  • Pension & Life Assurance
  • 25 days holiday
  • Perkbox: Access to hundreds of discounts including gym memberships, shopping, travel, cinema, restaurants and many more
  • Chance to work in a growing, fast paced business



Your panda for this role:

Jade Watson

Digital Marketing and Ecommerce Consultant

jade.watson@cranberrypanda.co.uk 07834 517376

Make sure you quote the Ref:3142JW

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