When it comes to your eCommerce recruitment process, are you keeping candidates engaged throughout the process?
Times have changed in the hiring landscape, with remote interviews helping speed the process along. However, are companies doing enough to manage candidate expectations?
Candidate engagement has always been important. That's a given. In a world where accessibility is more possible than ever, candidates do expect to be kept in the loop. So, being on the same page as your candidates is important from the word go.
A recent study by HR Drive showed that 40% of job seekers will immediately lose interest in a role if they have not heard feedback within a week. In the world of eCommerce, that's a much shorter window than you think.
It doesn't stop at the feedback stages either. The very best candidate to whom you make an offer might not accept if they feel the process wasn't engaging or smooth. That's the last thing you will want!
In a digital world, everything is at our fingertips. From a cheat day takeaway to LinkedIn job adverts, people having what they need in the palm of their hands should not be ignored.
The expectation that comes from this 'here and now' technology has definitely had an impact on hiring processes. "Surely they can send me a quick message on their commute?" is what a candidate might be thinking when awaiting feedback. You can't always be on the other end of the phone, however. Here are some things to consider for your eCommerce recruitment process to better engage potential employees.
Let us help you with your eCommerce recruitment needs! We have plenty of new eCommerce jobs on the horizon, meaning we will have loads of new candidates. Some of whom might just be the perfect fit for your team. Click below to get in touch with the team!