Are you hiring Ecommerce professionals, or looking to fill a gap in the future? Using our 2016 Ecommerce Salary Survey & Insights report, we looked at what ecommerce professionals expect when finding – and starting – a new digital job.
It’s time to delve a little deeper with a new #PandaPounds exclusive. Managing the hiring process isn’t always easy; you are juggling your day to day responsibilities while trying to find someone who can do the job well while fitting in with the office culture.
Candidates will approach the hiring process differently, especially if the process encounters a delay of any kind. Looking at our salary survey responses, it’s clear that prolonged silences and lack of feedback are just a few things that cause a candidate to become despondent to a potential job.
It will be useful to quickly revisit how long Ecommerce professionals expect a new job process to take (from application to the job offer.)
Once a candidate has completed the first stage or two of the hiring process, they will probably expect an update of the process in terms of when decisions will be made, feedback from their own interviews and general contact with the hiring manager. How long will it take before they become disengaged with a potential opportunity and what actions do they take? Let’s find out… (Note that respondents were invited to add more than one response for each available answer as sentiment was likely to be mixed on the this subject!)
58% of our respondents gave this answer. Candidates who apply for a role and commit to interview processes are clearly attracted to the role. But not everyone is willing to wait a few weeks for progression in the recruitment process…
55% of our respondents stated that this is the action they would take if the recruitment process took longer than they would expect. When a candidate is sure in their decision to find a new opportunity, they will be eager to search high and low for a job that fits them perfectly…that includes the time they want to wait until a potential offer comes their way.
24% would feel a company was not interested in taking the process further with them. Even if it is down to a simple delay, candidates don’t want to be left in the dark for too long. A further 13% also said that they would forget about the role as there are more opportunities which confirms candidates definitely prefer closure in a process.
Whether you are dealing with a candidate directly, or working with a recruiter, they will be waiting for any feedback possible. As mentioned above, closure is important in any job process.
Looking at the responses to our 2016 ecommerce salary survey, it’s clear that keeping candidates engaged and updated is critical in securing top ecommerce talent. Even if the update is to tell a candidate they have not been successful, it still needs to be done with concise feedback. A person who is truly passionate about a brand will happily work to gain the experience they need and just might become a future star of the team.