E-commerce Commercial Enablement Manager
Central London, UK (office-based)
*This is a senior role operating across Europe and we would love to hear from you if you’re:
- A 1P category / merchandising / commercial strategy leader who’s owned capability building (training, playbooks, onboarding, ways of working)
- Or a commercial capability/enablement specialist from an online retail-heavy organisation.
Cranberry Panda is supporting a major global e-commerce retailer with the hire of an E-commerce Commercial Enablement Manager for their European business. This role will lead a regional commercial enablement agenda, building capability across 1P retail, category/merchandising, supply chain and commercial strategy.
You’ll be central to developing how commercial teams operate, making sure they have the knowledge, tools and best practice to deliver performance at scale.
What you’ll be doing
- Own the European commercial enablement roadmap, aligned to wider business goals.
- Create and run enablement programmes across:
- 1P retail fundamentals
- Category & merchandising excellence
- Commercial operations and supply chain
- Retail/e-commerce strategy and planning
- Work with senior leaders to identify skill gaps and deliver targeted solutions.
- Build and guide a network of regional category enablement leads/champions to support rollout across Europe.
- Keep content current using market trends, emerging tools and modern learning approaches.
- Track outcomes and adoption, using data to continuously improve impact.
What we’re looking for
- 5+ years in e-commerce or retail commercial roles (1P, category, merchandising, supply chain, or commercial strategy).
- Proven experience building and delivering commercial learning/enablement through formal programmes or in-role leadership.
- Strong understanding of how online retail businesses drive growth through commercial execution.
- Comfortable operating in a high-tempo, scaling environment.
- Excellent facilitation, communication and stakeholder skills.
- Able to run multiple enablement initiatives simultaneously.
Nice to have
- Experience with adult learning design, digital learning platforms, or blended programmes.
- CIPD / PMP / ATD or similar certifications.
Interested? Apply via LinkedIn for a confidential discussion.