eCommerce Recruitment - hiring tips for 2022

Apr 5, 2022 11:05:36 AM

Are you hiring eCommerce talent this year? The eCommerce recruitment climate has definitely changed - however, this is the case for most industries out there. For example, in our upcoming 2022 eCommerce salary survey & insights report, 51% of respondents have not returned to the office. Have things changed in your company?

The impact of the pandemic has seen job seekers shift their mindset. Not only is remote working important, but new roles have to really stand out to get their attention. How can you engage candidates, both active and passive, to join your team?

Here are simple, yet very effective, ways to create a transparent and successful eCommerce recruitment process.

What you should do

When hiring eCommerce talent, here’s what you should do…

Offer genuine growth opportunities: Candidates are seeking real progression. You need to show how they can grow within your company and what you can offer to help them achieve this growth. This also means it is not always about recruiting the most experienced talent. Showing growth opportunities is a great way to attract and nurture fresh eCommerce talent.

Show why the role is worth doing: How will this role be a career changer? Candidates want a challenge they can rise to, allowing them to achieve big things in the business. Don't highlight the job responsibilities alone…show them how and why these duties are going to make an impact.

Structure your interview to get to the details: To determine if a candidate is right for your company and that they will be happy, your interview process is the best place to start. Look at the exact requirements of the role, basing questions and tasks on these alone. This way, you won’t just be hiring the best…you’ll be hiring the best for your company.

What you shouldn't do

Now it’s time to look at what not to do when hiring eCommerce talent...

Don’t ignore the rise of remote/hybrid working: Post pandemic, it’s interesting to see that not all companies have adopted remote working. Even a hybrid working model has been overlooked in some cases. Candidates now expect there to be remote opportunities in some capacity, so do not overlook this. Your company won't be at the top of the list if you expect employees in the office at all times? Build a culture of trust right at the beginning!

Don’t limit your eCommerce talent search: If you’re ignoring remote/hybrid working, then you’re ignoring the wider eCommerce talent pool too. Companies who are embracing remote working are able to hire remotely – allowing them to extend the search wider geographically. This also applies to passive candidates. Sometimes the best fit is not actively looking, so be sure to reach out to people in your network.

Don’t delay the hiring process: Candidates are likely applying to more than one role. Keep the hiring process concise so you don’t lose out on great talent. Make a recruitment structure and stick to it.

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