Ecommerce salaries: have we seen positive changes in 2019?

Every year, we release our annual ecommerce salary survey questionnaire to get the latest developments on salary, work-life balance and much more! We have now launched the 2019 ecommerce salary survey & insights report, so download your free copy right now!

To kick off the many blogs to follow the launch of the report, we thought we’d share a quick overview of how salaries have changed over the last 12 months. Have we seen an increase across the industry? Have some people seen their salary decrease? Let’s find out…

Average ecommerce salaries by age bracket

Let’s begin by looking at average ecommerce salaries by age. Are those starting off in the ecommerce industry seeing a higher starting salary? Are senior professionals still seeing head of/director salaries rising?

• As we can see, there has been a small increase for those in the ’25 and under’ age bracket. This group saw a 3.7% increase in 2018, so it seems to have steadied for now.
• Those in the ’26 – 35’ age bracket has seen quite the increase. Considering this group saw a 0.1% increase in 2018, we’re sure there are many happy ecommerce professionals in this age group!
• The only decrease this year can be found in the ’36 – 45’ age bracket, which is a change from the 3.3% increase they saw in 2018.
• Following an 18% decrease in average salary in 2018, the ’46 – 65’ age group have seen an impressive 16.4% increase!

Average ecommerce salaries overall – what has changed?

Aside from the different age groups in the industry, we also look at changes in the industry overall. As you can see below, the average ecommerce salary has increased following a slight dip between 2017 and 2018. This is great to see, and certainly continues the positive uplift we have seen so far.

Who has seen an increase in their salary?

We asked our respondents what change they have seen personally when it comes to their salaries. Here’s what they revealed…

• 69% of respondents saw their salary increase. This is up ever so slightly from 68% in 2018.
• 29% told us their salary stayed the same – this figure is unchanged from 2018.
• 2% saw a decrease in their salary, which is down from 3% in 2018.

It seems there haven’t been huge changes when it comes to the individual salary changes in the industry. What’s important to note is that those who received a decrease did so because of changes they pursued. This includes relocation, moving to ecommerce contracting and taking a career sidestep to further their career in the long term.

The most common reason for salary remaining the same was that the respondent hadn’t been with the company long enough to secure a pay rise. Other reasons include lack of budget for a pay rise, they are expecting one later in the year or simply haven’t raised the subject.

Expectations for ecommerce salary changes for the next 12 months

To wrap up our annual ecommerce salary summary, we asked our respondents what changes they expect for the next 12 months. Are people hopeful for a pay rise or do they expect things to stay the same?

Stay tuned for more #PandaPounds exclusives

We have plenty more ecommerce industry insights coming your way throughout the rest of the year. Keep you eye on our #PandaPounds blog page, which will be updated with new content at least twice a month (but we like to spoil you, so there will probably be more!)