Inside the world of eCommerce Leaders

The eCommerce industry is thriving in 2023, with businesses adapting quickly to the accelerated shift to online shopping brought on by the pandemic. eCommerce leaders have been at the forefront of these changes, navigating new challenges and opportunities, all whilst supporting and managing all types of employees.

We have recently released our 2023 eCommerce Salary Survey, which provides insights into the lives of eCommerce leaders and the state of the industry right now. This is what we found…

Remote, hybrid and office working

Flexible working is becoming increasingly common in the world of eCommerce, with 74% of eCommerce leaders in our survey reporting that they work on a hybrid basis, and 26% being fully remote.

This highlights the trend towards flexible working and the fact that many businesses have recognised the benefits of working remotely, even post-pandemic. But are eCommerce leaders encouraging their staff to do the same? Find out in our upcoming blog instalment by keeping your eye on The Panda Express.

Return to office

Many businesses are keen to encourage their staff to return to the office – whether it is to develop company culture or improve productivity. According to our survey, 59% of eCommerce leaders are using free food and drinks to try and coax staff back, while 55% are using staggered hours and 32% are offering extra holiday allowance. These perks show that businesses are aware of the importance of creating an appealing office environment to attract staff back, but are they sure that these incentives will be successful?

However, 23% of employers shared that they are happy for their teams to continue working remotely, or on a hybrid basis. This is because their teams are working effectively as they are, and many candidates were hired with the expectation of their flexible working continuing.

Supporting employee mental health and wellbeing

It's not just about getting staff back to the office - it's also about supporting their mental health and wellbeing. 92% of eCommerce leaders in our survey said they are using flexible working as a way of doing this, alongside a realistic workload (58%) and free annual leave days and birthdays off work (31%). These statistics show that businesses are trying to find personalised ways to improve or maintain happiness in their teams, beyond the average requirements of a company.

Advice for eCommerce leaders

If you're an eCommerce leader yourself, what can you take away from this survey? Firstly, it's clear that flexible working is here to stay, and if you haven't already embraced it, it's time to start!

Secondly, creating an appealing office environment is important, but so is supporting your staff's mental health and wellbeing. Finally, by offering realistic workloads and meaningful perks such as free annual leave, you can create an environment where your staff feel valued and motivated.

It’s time to find the right eCommerce talent partner

At Cranberry Panda, we believe that these statistics are encouraging for the future of eCommerce. By prioritising flexible working and employee wellbeing, businesses are creating an environment where staff can thrive, leading to better productivity and job satisfaction. As the eCommerce industry continues to grow and evolve, these factors will become even more important in attracting and retaining top talent.

If you're looking to recruit top talent for your eCommerce business, get in touch with us today and let us help you find the perfect candidate!